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Servicer under contract with Federal Student Aid vs Spring Oaks Capital

On the complaint record, Spring Oaks Capital scores higher (89/100 against 3): it answered 100% on time and gave relief in 58% of closed complaints, against 0% and - for Servicer under contract with Federal Student Aid.

Servicer under contract with Federal Student Aid
Spring Oaks Capital
Servicer under contract with Federal Student AidSpring Oaks Capital
Response Score3/10089/100
Complaints, last 12 months4,9675,662
Change on the year before+69%+64%
Answered on time0%100%
Closed with relief-58%
Closed with money back-0%
Complaints, all time7,89911,760
Top problemTook or threatened to take negative or legal actionAttempts to collect debt not owed
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Servicer under contract with Federal Student Aid by month

Spring Oaks Capital by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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