Debt collector · complaint record
Servicer under contract with Federal Student Aid complaints
Consumers have filed 7,899 complaints about Servicer under contract with Federal Student Aid since 2024, 4,967 of them in the last 12 months (+69% on the year before). It answered 0% on time. The most common problem is took or threatened to take negative or legal action. It is the 11th most complained-about of 1,963 debt collectors this year.
Poor response record. How it works
- Complaints on record
- 7,899
- Last 12 months
- 4,967
- Answered on time
- 0%
- Closed with relief
- -
- Last 30 days
- 107
- Rank
- #11 of 1,963
Since December 2024
+69% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Oct 29, 2026
Most complained-about debt collectors
Servicer under contract with Federal Student Aid complaints by month
The busiest month was May 2026 (794 complaints). Complaints in the last 12 months are up 69% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Servicer under contract with Federal Student Aid answered last 12 months
- Untimely response4,967100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/450% on time
- Relief for customers0/40- closed with relief
- Complaint trend3/15+69% vs last year
What Servicer under contract with Federal Student Aid complaints are about
Top Servicer under contract with Federal Student Aid problems last 12 months
Inside "Took or threatened to take negative or legal action"
- Threatened or suggested your credit would be damaged 2,091
- Collected or attempted to collect exempt funds 3
- Threatened to turn you in to immigration or deport you 2
- Seized or attempted to seize your property 2
- Threatened to arrest you or take you to jail if you do not pay 1
Where Servicer under contract with Federal Student Aid complaints come from
Most complaints: Texas (1,104), California (665), Florida (640), Georgia (630), North Carolina (428).
Servicer under contract with Federal Student Aid compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | National Credit SystemsDebt collection | 51 | 7,463 | C |
| 2 | Caine & WeinerDebt collection | 79 | 6,612 | B |
| 3 | Spring Oaks CapitalDebt collection | 89 | 5,662 | A |
| 4 | Servicer under contract with Federal Student AidDebt collection | 3 | 4,967 | F |
| 5 | Transworld SystemsDebt collection | 56 | 4,837 | C |
| 6 | National Credit AdjustersDebt collection | 49 | 3,584 | D |
| 7 | Radius Global SolutionsDebt collection | 91 | 3,169 | A |
| 8 | Aldous & AssociatesDebt collection | 43 | 3,165 | D |
Compare side by side: Servicer under contract with Federal Student Aid vs National Credit Systems · Servicer under contract with Federal Student Aid vs Caine & Weiner · Servicer under contract with Federal Student Aid vs Spring Oaks Capital · Servicer under contract with Federal Student Aid vs Transworld Systems
What people say about Servicer under contract with Federal Student Aid
All experiencesNo experiences with Servicer under contract with Federal Student Aid yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Servicer under contract with Federal Student Aid complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Oct 29, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | No timely reply |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | No timely reply |
| Oct 29, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | No timely reply |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Oct 29, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Oct 29, 2026 | Student loans | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Oct 28, 2026 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | No timely reply |
| Oct 28, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| Oct 28, 2026 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | No timely reply |
Questions about Servicer under contract with Federal Student Aid
How many complaints does Servicer under contract with Federal Student Aid have?
Servicer under contract with Federal Student Aid has 7,899 complaints on record since December 2024, including 4,967 in the last 12 months and 107 in the last 30 days. That makes it number 40 of every company by complaints this year.
Does Servicer under contract with Federal Student Aid respond to complaints?
Yes. Servicer under contract with Federal Student Aid answered 0% of its complaints on time (within 15 days) and closed - with relief - money back or a fix. The rest were mostly closed with an explanation only. Its Response Score is 3/100 (grade F).
What do people complain about most with Servicer under contract with Federal Student Aid?
The most common problems are took or threatened to take negative or legal action (2,099), incorrect information on your report (1,523), dealing with your lender or servicer (1,414).
Is Servicer under contract with Federal Student Aid legit?
Servicer under contract with Federal Student Aid is a real company with a public complaint record: consumers have complained about it 7,899 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Servicer under contract with Federal Student Aid legit? for the signals, red flags and how to protect yourself.
Are complaints about Servicer under contract with Federal Student Aid going up or down?
Up. There were 4,967 complaints in the last 12 months against 2,932 in the 12 before (+69%). See every month.
How do I file a complaint against Servicer under contract with Federal Student Aid?
Complain to Servicer under contract with Federal Student Aid in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Servicer under contract with Federal Student Aid complaints come from?
Most come from Texas (1,104), California (665), Florida (640). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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