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Servicer under contract with Federal Student Aid vs Transworld Systems
On the complaint record, Transworld Systems scores higher (56/100 against 3): it answered 99.9% on time and gave relief in 0% of closed complaints, against 0% and - for Servicer under contract with Federal Student Aid.
| Servicer under contract with Federal Student Aid | Transworld Systems | |
|---|---|---|
| Response Score | 3/100 | 56/100 |
| Complaints, last 12 months | 4,967 | 4,837 |
| Change on the year before | +69% | -4% |
| Answered on time | 0% | 99.9% |
| Closed with relief | - | 0% |
| Closed with money back | - | 0% |
| Complaints, all time | 7,899 | 22,376 |
| Top problem | Took or threatened to take negative or legal action | Attempts to collect debt not owed |
| Visitors' rating | - | - |
Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.
Servicer under contract with Federal Student Aid by month
Transworld Systems by month
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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