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Student loans

Complaint 10313619 Portnoy Schneck

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
New Jersey 07111
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 2, 2024Complaint received
  2. Oct 2, 2024Sent to Portnoy Schneck
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Portnoy Schneck complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Mar 24, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanPAExplainedYes
Feb 15, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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