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Mortgages

Complaint 11022521 Liberty Mortgage Lending

Explained
Product
Mortgage · Reverse mortgage
Detail
Trying to communicate with the company to fix an issue with the application process
From
Florida 33446
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Dec 4, 2024Complaint received
  2. Jan 23, 2025Sent to Liberty Mortgage Lending (50 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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