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Mortgages

Complaint 11117783 Hilltop

Explained
Company
Hilltop
Product
Mortgage · VA mortgage
Detail
Escrow, taxes, or insurance
From
Missouri 641XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 11, 2024Complaint received
  2. Dec 11, 2024Sent to Hilltop
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Hilltop complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 15, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanSCExplainedYes
May 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanSCExplainedYes
Apr 22, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceKYExplainedYes
Mar 10, 2026MortgagesTrouble during payment processLoan sold or transferred to another companySCExplainedYes
Aug 21, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanSCExplainedYes
Apr 12, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Jan 31, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyTXFixedYes
Aug 13, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Jul 17, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceMIExplainedYes
Jul 1, 2024MortgagesTrouble during payment processPayment processMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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