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Money transfers & apps

Complaint 11622847 USAA

Explained
Company
USAA
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Hawaii 96786
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 19, 2025Complaint received
  2. Jan 19, 2025Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Sep 28, 2026Money transfers & appsUnauthorized transactions or other transaction problemTXExplainedYes
Sep 25, 2026Money transfers & appsUnauthorized transactions or other transaction problemGAExplainedYes
Sep 2, 2026Money transfers & appsUnauthorized transactions or other transaction problemTXExplainedYes
May 9, 2026Money transfers & appsUnauthorized transactions or other transaction problemHIFixedYes
Jan 25, 2026Money transfers & appsUnauthorized transactions or other transaction problemTXExplainedYes
Jan 9, 2026Money transfers & appsUnauthorized transactions or other transaction problemOHExplainedYes
Jul 15, 2025Money transfers & appsUnauthorized transactions or other transaction problemSDExplainedYes
Jun 3, 2025Money transfers & appsUnauthorized transactions or other transaction problemSCExplainedYes
Mar 17, 2025Money transfers & appsUnauthorized transactions or other transaction problemWAExplainedYes
Nov 20, 2024Money transfers & appsUnauthorized transactions or other transaction problemMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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