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Credit cards

Complaint 12019465 Duvera Billing Services

Explained
Product
Credit card · Store credit card
Detail
Card was charged for something you did not purchase with the card
From
California 90601
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 10, 2025Complaint received
  2. Mar 19, 2025Sent to Duvera Billing Services (37 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Duvera Billing Services complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
Dec 19, 2023Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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