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Case file

Auto loans & leases

Complaint 12096393 Wheels Financial Group

Explained
Product
Vehicle loan or lease · Loan
Detail
Voluntary repossession
From
Virginia 23505
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 17, 2025Complaint received
  2. May 19, 2025Sent to Wheels Financial Group (91 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Wheels Financial Group complaints about repossession

ReceivedAboutIssueStateAnswerOn time
Dec 26, 2025Auto loans & leasesRepossessionDeficiency balance after repossessionVAExplainedYes
Nov 30, 2025Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionCAExplainedYes
Jun 30, 2025Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionTXExplainedYes
May 20, 2025Auto loans & leasesRepossessionVoluntary repossessionWIExplainedYes
May 1, 2025Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionTNExplainedYes
Apr 19, 2025Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionTNExplainedYes
Dec 11, 2024Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleTNExplainedYes
Sep 24, 2024Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldOHExplainedYes
Mar 28, 2024Auto loans & leasesRepossessionNotice to repossessKYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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