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Virginia consumer complaints

Consumers in Virginia filed 119,617 complaints in the last 12 months (+20%) - 1386 per 100,000 people, fewer than the national rate of about 2177. Outside the credit bureaus, the most complained-about company is Capital One.

Last 12 months
119,617

+20%

Per 100,000 people
1386

National: 2177

Answered on time
99.5%
Closed with relief
30%
Older Americans
1,400

Complaints tagged, 12 months

Servicemembers
3,743

Complaints tagged, 12 months

Most complained-about companies in Virginia

Last 12 months.

By category

Top problems in Virginia

By month

Latest complaints from Virginia

ReceivedCompanyAboutIssueStateAnswerOn time
Nov 15, 2026TransUnionCredit reportingIncorrect information on your reportAccount status incorrectVAIn progressYes
Nov 15, 2026TransUnionCredit reportingIncorrect information on your reportInformation belongs to someone elseVAIn progressYes
Nov 15, 2026TransUnionCredit reportingIncorrect information on your reportInformation belongs to someone elseVAIn progressYes
Nov 14, 2026TransUnionCredit reportingIncorrect information on your reportInformation belongs to someone elseVAIn progressYes
Nov 14, 2026TransUnionCredit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysVAIn progressYes
Nov 14, 2026TransUnionCredit reportingIncorrect information on your reportInformation belongs to someone elseVAIn progressYes
Nov 14, 2026TransUnionCredit reportingIncorrect information on your reportInformation belongs to someone elseVAIn progressYes
Nov 14, 2026TransUnionCredit reportingIncorrect information on your reportPublic record information inaccurateVAIn progressYes
Nov 14, 2026TransUnionCredit reportingIncorrect information on your reportAccount status incorrectVAIn progressYes
Nov 14, 2026TransUnionCredit reportingIncorrect information on your reportAccount information incorrectVAIn progressYes
Nov 14, 2026TransUnionCredit reportingIncorrect information on your reportAccount information incorrectVAIn progressYes
Nov 14, 2026TransUnionCredit reportingIncorrect information on your reportAccount information incorrectVAIn progressYes
Nov 14, 2026TransUnionCredit reportingIncorrect information on your reportInformation belongs to someone elseVAIn progressYes
Nov 14, 2026TransUnionCredit reportingIncorrect information on your reportInformation belongs to someone elseVAIn progressYes
Nov 14, 2026TransUnionCredit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysVAIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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