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Case file

Auto loans & leases

Complaint 12225144 Van Horn Automotive Group

Explained
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Michigan 499XX
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Feb 26, 2025Complaint received
  2. Feb 26, 2025Sent to Van Horn Automotive Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Van Horn Automotive Group complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Feb 6, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsMIExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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