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Case file

Credit reporting

Complaint 12431460 Viva Finance

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Their investigation did not fix an error on your report
From
Texas 75150
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 11, 2025Complaint received
  2. Mar 11, 2025Sent to Viva Finance
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Viva Finance complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeNVExplainedYes
May 22, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTNExplainedYes
Jun 11, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeNYExplainedYes
Aug 19, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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