Case file
Money transfers & apps
Complaint 12538530 Kraken
Explained- Company
- Kraken
- Product
- Money transfer, virtual currency, or money service · Foreign currency exchange
- Issue
- Fraud or scam
- From
- -
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Mar 18, 2025Complaint received
- Apr 24, 2025Sent to Kraken (37 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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