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Mortgages

Complaint 12769577 FCI Lender Services

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Paying off the loan
From
New Jersey 08648
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 2, 2025Complaint received
  2. Apr 2, 2025Sent to FCI Lender Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FCI Lender Services complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNVExplainedYes
Oct 1, 2026MortgagesTrouble during payment processPaying off the loanNJExplainedYes
Sep 24, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedYes
Sep 24, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTNExplainedYes
Sep 21, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
Sep 21, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
Sep 21, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
Sep 8, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyLAExplainedYes
Jul 11, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyFLExplainedYes
May 17, 2026MortgagesTrouble during payment processPayment processMEExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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