Mortgage company · complaint record
FCI Lender Services complaints
Filed under FCI Lender Services Inc.
Consumers have filed 499 complaints about FCI Lender Services since 2012, 56 of them in the last 12 months (0% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical mortgage company. The most common problem is struggling to pay mortgage. It is the 46th most complained-about of 595 mortgage lenders & servicers this year.
Average response record. How it works
- Complaints on record
- 499
- Last 12 months
- 56
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #46 of 595
Since June 2012
0% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 20, 2026
Most complained-about mortgage lenders & servicers
FCI Lender Services complaints by month
The busiest month was July 2025 (9 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How FCI Lender Services answered last 12 months
- Closed with explanation56100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend10/150% vs last year
What FCI Lender Services complaints are about
Top FCI Lender Services problems last 12 months
Inside "Struggling to pay mortgage"
- Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure 26
- Foreclosure 21
- Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu 11
- An existing modification, forbearance plan, short sale, or other loss mitigation relief 3
Where FCI Lender Services complaints come from
Most complaints: California (115), Florida (61), New York (36), Georgia (26), New Jersey (24).
FCI Lender Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mortgage Solutions of ColoradoMortgages | 54 | 71 | C |
| 2 | Union Home MortgageMortgages | 56 | 61 | C |
| 3 | Nexus NovaMortgages | 38 | 61 | D |
| 4 | Click n' CloseMortgages | 36 | 57 | D |
| 5 | FCI Lender ServicesMortgages | 55 | 56 | C |
| 6 | Real Time GroupMortgages | 60 | 55 | C |
| 7 | Finance of AmericaMortgages | 55 | 45 | C |
| 8 | Acra IntermediateMortgages | 75 | 45 | B |
Compare side by side: FCI Lender Services vs Mortgage Solutions of Colorado · FCI Lender Services vs Union Home Mortgage · FCI Lender Services vs Nexus Nova · FCI Lender Services vs Click n' Close
What people say about FCI Lender Services
All experiencesNo experiences with FCI Lender Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest FCI Lender Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Oct 18, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 6, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 5, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 1, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 1, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Sep 24, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 24, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Sep 21, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 21, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 21, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Sep 16, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
Questions about FCI Lender Services
How many complaints does FCI Lender Services have?
FCI Lender Services has 499 complaints on record since June 2012, including 56 in the last 12 months and 2 in the last 30 days. That makes it number 641 of every company by complaints this year.
Does FCI Lender Services respond to complaints?
Yes. FCI Lender Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 55/100 (grade C).
What do people complain about most with FCI Lender Services?
The most common problems are struggling to pay mortgage (154), trouble during payment process (128), closing on a mortgage (13).
Is FCI Lender Services legit?
FCI Lender Services is a real company with a public complaint record: consumers have complained about it 499 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is FCI Lender Services legit? for the signals, red flags and how to protect yourself.
Are complaints about FCI Lender Services going up or down?
Roughly level. There were 56 complaints in the last 12 months against 56 in the 12 before (0%). See every month.
How do I file a complaint against FCI Lender Services?
Complain to FCI Lender Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most FCI Lender Services complaints come from?
Most come from California (115), Florida (61), New York (36). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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