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Mortgages

Complaint 13212134 Community Financial System

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
New York 133XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 28, 2025Complaint received
  2. Jun 16, 2025Sent to Community Financial System (49 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Community Financial System complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 7, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYIn progressYes
Aug 12, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNHExplainedYes
May 22, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)PAExplainedYes
Mar 26, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVTExplainedYes
Oct 9, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)PAExplainedYes
Aug 7, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)PAExplainedYes
Aug 21, 2023MortgagesTrouble during payment processNYExplainedYes
Feb 25, 2020MortgagesTrouble during payment processPAExplainedYes
Nov 26, 2019MortgagesTrouble during payment processNYExplainedYes
Oct 24, 2019MortgagesTrouble during payment processPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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