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Complaint log

Community Financial System complaint log

The newest complaints about Community Financial System, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Bank accountsManaging an accountBanking errorsPAExplainedYes
Oct 22, 2026Bank accountsImproper use of your reportReporting company used your report improperlyNYIn progressYes
Oct 20, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYIn progressYes
Oct 18, 2026Bank accountsManaging an accountCashing a checkPAExplainedYes
Oct 7, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYIn progressYes
Aug 31, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPAExplainedYes
Aug 12, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNHExplainedYes
Aug 11, 2026Bank accountsManaging an accountDeposits and withdrawalsPAExplainedYes
Aug 8, 2026Bank accountsManaging an accountDeposits and withdrawalsPAExplainedYes
Jul 29, 2026Bank accountsManaging an accountBanking errorsNYExplainedYes
Jul 22, 2026Bank accountsManaging an accountFee problemVTExplainedYes
Jul 14, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Jul 10, 2026Bank accountsManaging an accountProblem making or receiving paymentsNYExplainedYes
Jun 30, 2026Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsNYExplainedYes
Jun 24, 2026Bank accountsManaging an accountDeposits and withdrawalsNJExplainedYes
Jun 20, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedYes
Jun 18, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePAExplainedNo
Jun 16, 2026Bank accountsManaging an accountBanking errorsPAExplainedYes
Jun 16, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedPAExplainedYes
Jun 8, 2026Bank accountsManaging an accountProblem accessing accountVTExplainedYes
May 29, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
May 22, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)PAExplainedYes
May 21, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectCAExplainedYes
May 18, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesNYExplainedYes
May 8, 2026Bank accountsClosing an accountCan't close your accountPAExplainedYes
Apr 27, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedVTExplainedYes
Apr 24, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Apr 16, 2026MortgagesIncorrect information on your reportAccount information incorrectPAExplainedYes
Apr 16, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectFLExplainedYes
Apr 13, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Apr 3, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Mar 26, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVTExplainedYes
Mar 16, 2026Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes
Mar 13, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Mar 3, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHExplainedYes
Feb 25, 2026Bank accountsManaging an accountBanking errorsNYExplainedYes
Jan 31, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Jan 23, 2026Bank accountsManaging an accountFee problemVTExplainedYes
Jan 16, 2026Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsNYExplainedYes
Jan 7, 2026Bank accountsManaging an accountDeposits and withdrawalsPAExplainedYes
Jan 1, 2026Bank accountsManaging an accountProblem making or receiving paymentsNYExplainedYes
Dec 23, 2025Bank accountsManaging an accountDeposits and withdrawalsNJExplainedYes
Dec 21, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Dec 4, 2025Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Dec 1, 2025Bank accountsManaging an accountProblem using a debit or ATM cardGAExplainedYes
Nov 21, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processPAExplainedYes
Nov 18, 2025Bank accountsManaging an accountProblem accessing accountPAExplainedYes
Oct 9, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)PAExplainedYes
Oct 6, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Oct 3, 2025Bank accountsClosing an accountFunds not received from closed accountPAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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