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Crypto

Complaint 13323498 Kraken

Explained
Company
Kraken
Product
Money transfer, virtual currency, or money service · Virtual currency
From
Florida 33317
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 4, 2025Complaint received
  2. May 4, 2025Sent to Kraken
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Kraken complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026CryptoWrong amount charged or receivedGAExplainedYes
Aug 10, 2026CryptoWrong amount charged or receivedNCExplainedYes
Apr 22, 2026CryptoWrong amount charged or receivedWIExplainedYes
Apr 17, 2026CryptoWrong amount charged or receivedOHExplainedYes
Feb 11, 2026CryptoWrong amount charged or receivedFLExplainedYes
Jan 3, 2026CryptoWrong amount charged or receivedNJExplainedYes
Oct 3, 2025CryptoWrong amount charged or received-ExplainedYes
Sep 12, 2025CryptoWrong amount charged or received-ExplainedYes
Jan 5, 2024CryptoWrong amount charged or receivedNCExplainedYes
Mar 28, 2022CryptoWrong amount charged or receivedARExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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