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Bank accounts

Complaint 13519004 River Financial

Explained
Product
Checking or savings account · Savings account
Detail
Transaction was not authorized
From
North Carolina 283XX
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 14, 2025Complaint received
  2. Aug 19, 2025Sent to River Financial (97 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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