Case file
Student loans
Complaint 1383346 SRA Associates
Explained- Company
- SRA Associates
- Product
- Student loan · Non-federal student loan
- Detail
- Having problems with customer service
- From
- New Jersey 08021
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint represents an opportunity for improvement to better serve consumers
- May 19, 2015Complaint received
- May 22, 2015Sent to SRA Associates (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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