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Case file

Money transfers & apps

Complaint 13980077 Upgrade

Explained
Company
Upgrade
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Florida 32084
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 9, 2025Complaint received
  2. Jun 10, 2025Sent to Upgrade (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upgrade complaints about trouble accessing funds in your mobile or digital wallet

ReceivedAboutIssueStateAnswerOn time
Apr 3, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletNHExplainedYes
Apr 2, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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