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Complaint log

Upgrade complaint log

The newest complaints about Upgrade, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2026Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Oct 31, 2026Bank accountsManaging an accountDeposits and withdrawalsVAIn progressYes
Oct 31, 2026Payday & personal loansGetting the loanCAFixedYes
Oct 30, 2026Payday & personal loansGetting the loanCAIn progressYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMOExplainedYes
Oct 29, 2026Payday & personal loansProblem with the payoff process at the end of the loanKSIn progressYes
Oct 29, 2026Credit reportingImproper use of your reportReporting company used your report improperlyNJExplainedYes
Oct 29, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementALIn progressYes
Oct 29, 2026Payday & personal loansProblem when making paymentsCAIn progressYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeNCExplainedYes
Oct 29, 2026Bank accountsManaging an accountProblem making or receiving paymentsLAFixedYes
Oct 28, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Oct 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Oct 28, 2026Auto loans & leasesGetting a loan or leaseCredit denialFLIn progressYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 26, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Oct 26, 2026Bank accountsManaging an accountDeposits and withdrawalsMNFixedYes
Oct 26, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Oct 25, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYIn progressYes
Oct 23, 2026Payday & personal loansProblem with additional add-on products or servicesOKIn progressYes
Oct 23, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLIn progressYes
Oct 23, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Oct 23, 2026Bank accountsManaging an accountDeposits and withdrawalsMOIn progressYes
Oct 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAIn progressYes
Oct 22, 2026Bank accountsManaging an accountDeposits and withdrawalsNYIn progressYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount status incorrectILFixedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAIn progressYes
Oct 21, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Oct 21, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtCAExplainedYes
Oct 21, 2026Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Oct 21, 2026Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Oct 20, 2026Payday & personal loansIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Oct 20, 2026Payday & personal loansCan't stop withdrawals from your bank accountCOIn progressYes
Oct 20, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMIIn progressYes
Oct 20, 2026Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Oct 19, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Oct 19, 2026Bank accountsManaging an accountDeposits and withdrawalsMOIn progressYes
Oct 19, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Oct 19, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeTXIn progressYes
Oct 19, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Oct 17, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAExplainedYes
Oct 17, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeVAIn progressYes
Oct 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 16, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Oct 16, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Oct 15, 2026Payday & personal loansCharged fees or interest you didn't expectMNExplainedYes
Oct 15, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Oct 15, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardILExplainedYes
Oct 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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