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Student loans

Complaint 14656167 Ascent

Explained
Company
Ascent
Product
Student loan · Private student loan
Detail
Can't temporarily delay making payments
From
New York 11217
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Jul 15, 2025Complaint received
  2. Jul 21, 2025Sent to Ascent (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ascent complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Jul 19, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsPAExplainedYes
Jun 4, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsCOExplainedYes
May 18, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXExplainedYes
Apr 20, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsNJExplainedYes
Apr 13, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Apr 10, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanOHExplainedYes
Mar 24, 2026Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanGAExplainedYes
Mar 21, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsNJExplainedYes
Feb 13, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsTNExplainedYes
Jan 20, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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