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Auto loans & leases

Complaint 14804590 Auto Finance USA

Explained
Product
Vehicle loan or lease · Loan
Detail
Loan balance remaining after the vehicle is repossessed and sold
From
Oklahoma 73003
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 22, 2025Complaint received
  2. Aug 27, 2025Sent to Auto Finance USA (36 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Auto Finance USA complaints about repossession

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleOKNo timely replyNo
May 15, 2026Auto loans & leasesRepossessionCompany explaining amount owedOKExplainedYes
Mar 26, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldOKExplainedYes
Apr 7, 2025Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionOKExplainedYes
Jul 23, 2024Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldOKExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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