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Complaint log

Auto Finance USA complaint log

The newest complaints about Auto Finance USA, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleOKNo timely replyNo
Sep 2, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsOKNo timely replyNo
Aug 18, 2026Auto loans & leasesManaging the loan or leaseBilling problemOKNo timely replyNo
Jul 22, 2026Debt collectionAttempts to collect debt not owedDebt was paidOKExplainedYes
May 28, 2026Debt collectionCommunication tacticsFrequent or repeated callsGUExplainedYes
May 17, 2026Debt collectionCommunication tacticsFrequent or repeated callsOKExplainedYes
May 15, 2026Auto loans & leasesRepossessionCompany explaining amount owedOKExplainedYes
Mar 26, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldOKExplainedYes
Mar 2, 2026Auto loans & leasesManaging the loan or leaseBilling problemOKExplainedNo
Feb 10, 2026Credit reportingIncorrect information on your reportAccount status incorrectOKExplainedNo
Sep 25, 2025Auto loans & leasesManaging the loan or leaseBilling problemOKExplainedYes
Aug 31, 2025Debt collectionTook or threatened to take negative or legal actionSued you without properly notifying you of lawsuitOKExplainedYes
Jul 22, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldOKExplainedYes
Jun 5, 2025Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyOKExplainedNo
Apr 7, 2025Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionOKExplainedYes
Apr 2, 2025Auto loans & leasesManaging the loan or leaseBilling problemOKExplainedYes
Oct 16, 2024Auto loans & leasesManaging the loan or leaseBilling problemOKExplainedYes
Jul 23, 2024Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldOKExplainedYes
Jul 18, 2024Auto loans & leasesManaging the loan or leaseBilling problemOKExplainedYes
Jun 22, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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