Case file
Credit cards
Complaint 15219510 Kovo
Explained- Product
- Credit card · Store credit card
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 11, 2025Complaint received
- Aug 11, 2025Sent to Kovo
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Kovo complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Oct 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | IN | Explained | Yes |
| Sep 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Sep 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Aug 30, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MS | Explained | Yes |
| Aug 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MI | Explained | Yes |
| Aug 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AL | Explained | Yes |
| Aug 14, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Jul 31, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | IN | Explained | Yes |
| Jul 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
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