Case file
Credit cards
Complaint 15398726 Alorica
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 21, 2025Complaint received
- Oct 16, 2025Sent to Alorica (56 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Alorica complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | NC | Explained | Yes |
| Sep 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Sep 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | AR | Explained | Yes |
| Sep 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Sep 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | OK | Explained | Yes |
| Aug 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | AZ | Explained | Yes |
| Jul 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | MD | Explained | Yes |
| Jul 27, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | AL | Explained | Yes |
| Jul 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | CA | Explained | Yes |
| Jun 18, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | No |
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