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Money transfers & apps

Complaint 16189698 Heartland Payment Systems

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
California 90505
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 25, 2025Complaint received
  2. Sep 25, 2025Sent to Heartland Payment Systems
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Heartland Payment Systems complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Money transfers & appsMoney was not available when promisedMIExplainedYes
Jan 7, 2026Money transfers & appsMoney was not available when promisedTXExplainedYes
Jun 9, 2018CryptoMoney was not available when promisedOHExplainedYes
May 24, 2018CryptoMoney was not available when promisedOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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