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Credit cards

Complaint 16211715 PenFed Credit Union

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Can't use card to make purchases
From
Pennsylvania 15027
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 25, 2025Complaint received
  2. Sep 26, 2025Sent to PenFed Credit Union (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about trouble using your card

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitTXExplainedYes
Oct 19, 2026Credit cardsTrouble using your cardCan't use card to make purchasesGAIn progressYes
Jul 21, 2026Credit cardsTrouble using your cardCan't use card to make purchasesMDExplainedYes
Jun 16, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitUTExplainedYes
May 13, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitCAExplainedYes
Apr 14, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitGAExplainedYes
Sep 30, 2025Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitAZExplainedYes
Sep 9, 2025Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitWAExplainedYes
Sep 3, 2025Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitWAExplainedYes
Jun 27, 2025Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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