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Student loans

Complaint 1622638 Southern Management Systems

Explained
Product
Student loan · Non-federal student loan
Detail
Having problems with customer service
From
New York 10457
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company chooses not to provide a public response
  1. Oct 23, 2015Complaint received
  2. Nov 16, 2015Sent to Southern Management Systems (24 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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