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Auto loans & leases

Complaint 16421477 First Citizens Bancshares

Explained
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Maryland 21228
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 7, 2025Complaint received
  2. Oct 7, 2025Sent to First Citizens Bancshares
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Jan 26, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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