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Mortgages

Complaint 16711452 Axos Financial

Explained
Product
Mortgage · Conventional home mortgage
Detail
Escrow, taxes, or insurance
From
California 90016
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 18, 2025Complaint received
  2. Oct 20, 2025Sent to Axos Financial (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Axos Financial complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jun 30, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Jun 3, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDExplainedYes
Jun 1, 2026MortgagesTrouble during payment processInterest rateCAExplainedYes
Feb 23, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Feb 13, 2026MortgagesTrouble during payment processFees chargedNCExplainedYes
Dec 27, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Dec 19, 2025MortgagesTrouble during payment processPayment processNJExplainedYes
Dec 15, 2025MortgagesTrouble during payment processPayment processCAExplainedYes
Dec 11, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceTXExplainedYes
Dec 3, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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