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Student loans

Complaint 1751785 American Credit Exchange

Explained
Product
Student loan · Non-federal student loan
Detail
Don't agree with fees charged
From
New Jersey 07083
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Jan 21, 2016Complaint received
  2. Jan 28, 2016Sent to American Credit Exchange (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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