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Theme
Case file

Debt collection

Complaint 17838638 Excel Finance

Explained
Product
Debt collection · Payday loan debt
Detail
Frequent or repeated calls
From
Texas 78542
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 23, 2025Complaint received
  2. Feb 19, 2026Sent to Excel Finance (119 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Excel Finance complaints about communication tactics

ReceivedAboutIssueStateAnswerOn time
Apr 20, 2024Debt collectionCommunication tacticsFrequent or repeated callsNMExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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