Complaint log
Excel Finance complaint log
The newest complaints about Excel Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 26, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| May 4, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 19, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 5, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 23, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 23, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 27, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 22, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 19, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 23, 2024 | Payday & personal loans | Problem with additional add-on products or services | Money back |
| Sep 25, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 20, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 9, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 17, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 12, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Dec 19, 2019 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jul 12, 2019 | Payday & personal loans | Getting the loan | Explained |
| Jul 6, 2019 | Payday & personal loans | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 11, 2019 | Payday & personal loans | Problem when making payments | Explained |
| Jan 15, 2019 | Payday & personal loans | Problem when making payments | Explained |
| Feb 15, 2018 | Payday & personal loans | Problem when making payments | Explained |
| Feb 6, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works