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Auto loans & leases

Complaint 17960856 Capital Auto Credit

Explained
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Ohio 451XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Oct 31, 2025Complaint received
  2. Dec 11, 2025Sent to Capital Auto Credit (41 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capital Auto Credit complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
May 16, 2023Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleOHExplainedYes
May 4, 2023Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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