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Complaint log

Capital Auto Credit complaint log

The newest complaints about Capital Auto Credit, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 31, 2026Auto loans & leasesManaging the loan or leaseBilling problemOHExplainedYes
Oct 31, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsOHExplainedYes
May 16, 2023Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleOHExplainedYes
May 4, 2023Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldOHExplainedYes
Dec 3, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Apr 19, 2021Auto loans & leasesProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysOHExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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