Case file
Money transfers & apps
Complaint 18073611 Optum Bank
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Dec 16, 2025Complaint received
- Jan 7, 2026Sent to Optum Bank (22 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Optum Bank complaints about other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Mar 24, 2026 | Money transfers & apps | Other transaction problem | KY | Explained | Yes |
| Feb 18, 2026 | Money transfers & apps | Other transaction problem | OK | Explained | Yes |
| Jan 29, 2026 | Money transfers & apps | Other transaction problem | TX | Explained | Yes |
| Nov 19, 2025 | Money transfers & apps | Other transaction problem | CO | Explained | Yes |
| Nov 3, 2025 | Money transfers & apps | Other transaction problem | OH | Explained | Yes |
| Oct 31, 2025 | Money transfers & apps | Other transaction problem | MO | Explained | Yes |
| May 27, 2025 | Money transfers & apps | Other transaction problem | MN | Explained | Yes |
| May 14, 2025 | Money transfers & apps | Other transaction problem | TN | Explained | Yes |
| May 10, 2025 | Money transfers & apps | Other transaction problem | OH | Explained | Yes |
| Jan 3, 2025 | Money transfers & apps | Other transaction problem | WA | Explained | Yes |
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