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Auto loans & leases

Complaint 18233125 Encore Capital

Explained
Product
Vehicle loan or lease · Lease
Detail
Loan balance remaining after the vehicle is repossessed and sold
From
Texas 77469
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 22, 2025Complaint received
  2. Dec 22, 2025Sent to Encore Capital
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Encore Capital complaints about repossession

ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Auto loans & leasesRepossessionVoluntary repossessionILExplainedYes
Aug 3, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldINExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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