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Illinois consumer complaints

Consumers in Illinois filed 302,453 complaints in the last 12 months (+35%) - 2361 per 100,000 people, close to the national rate of about 2177. Outside the credit bureaus, the most complained-about company is CL Holdings.

Last 12 months
302,453

+35%

Per 100,000 people
2361

National: 2177

Answered on time
99.6%
Closed with relief
29%
Older Americans
2,071

Complaints tagged, 12 months

Servicemembers
2,597

Complaints tagged, 12 months

Most complained-about companies in Illinois

Last 12 months.

By category

Top problems in Illinois

By month

Latest complaints from Illinois

ReceivedCompanyAboutIssueStateAnswerOn time
Nov 15, 2026TransUnionCredit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILIn progressYes
Nov 15, 2026TransUnionCredit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILIn progressYes
Nov 15, 2026TransUnionCredit reportingIncorrect information on your reportInformation belongs to someone elseILIn progressYes
Nov 15, 2026TransUnionCredit reportingIncorrect information on your reportInformation belongs to someone elseILIn progressYes
Nov 15, 2026TransUnionCredit reportingIncorrect information on your reportInformation belongs to someone elseILIn progressYes
Nov 15, 2026TransUnionCredit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILIn progressYes
Nov 15, 2026TransUnionCredit reportingIncorrect information on your reportInformation belongs to someone elseILIn progressYes
Nov 15, 2026TransUnionCredit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILIn progressYes
Nov 15, 2026TransUnionCredit reportingImproper use of your reportReporting company used your report improperlyILIn progressYes
Nov 15, 2026TransUnionCredit reportingImproper use of your reportReporting company used your report improperlyILIn progressYes
Nov 15, 2026TransUnionCredit reportingImproper use of your reportReporting company used your report improperlyILIn progressYes
Nov 15, 2026TransUnionCredit reportingImproper use of your reportReporting company used your report improperlyILIn progressYes
Nov 15, 2026TransUnionCredit reportingIncorrect information on your reportAccount information incorrectILIn progressYes
Nov 15, 2026TransUnionCredit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILIn progressYes
Nov 14, 2026TransUnionCredit reportingIncorrect information on your reportInformation belongs to someone elseILIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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