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Case file

Money transfers & apps

Complaint 18253236 Remitly

Explained
Company
Remitly
Product
Money transfer, virtual currency, or money service · International money transfer
From
Colorado 80302
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 23, 2025Complaint received
  2. Dec 23, 2025Sent to Remitly
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Remitly complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2026Money transfers & appsWrong amount charged or receivedMNExplainedYes
Oct 11, 2026Money transfers & appsWrong amount charged or receivedCTExplainedYes
Jul 18, 2026Money transfers & appsWrong amount charged or receivedTNExplainedYes
Feb 27, 2026Money transfers & appsWrong amount charged or receivedOKExplainedYes
Feb 16, 2026Money transfers & appsWrong amount charged or receivedMNExplainedYes
Feb 15, 2026Money transfers & appsWrong amount charged or receivedTXExplainedYes
Jan 13, 2026Money transfers & appsWrong amount charged or receivedWAExplainedYes
Dec 30, 2025Money transfers & appsWrong amount charged or receivedNJExplainedYes
Dec 17, 2025Money transfers & appsWrong amount charged or receivedTXExplainedYes
Apr 22, 2025Money transfers & appsWrong amount charged or receivedFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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