Case file
Mortgages
Complaint 18256666 BMO Bank
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Changes in loan terms during the application process
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 23, 2025Complaint received
- Dec 23, 2025Sent to BMO Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BMO Bank complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 20, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | CA | Explained | Yes |
| Sep 5, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | OH | Fixed | Yes |
| Jun 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | AZ | Explained | Yes |
| Mar 31, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | CA | Explained | Yes |
| Mar 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | CA | Fixed | Yes |
| Dec 2, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | IN | Explained | Yes |
| Dec 1, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | WI | Explained | Yes |
| Nov 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | MN | Explained | Yes |
| Oct 30, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CA | Money back | Yes |
| Aug 21, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CA | Explained | Yes |
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