Case file
Bank accounts
Complaint 18421187 Cullen/Frost Bankers
Explained- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 2, 2026Complaint received
- Jan 2, 2026Sent to Cullen/Frost Bankers
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Cullen/Frost Bankers complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 9, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | TX | Explained | Yes |
| Oct 2, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Sep 19, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Aug 14, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Aug 10, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | TX | Explained | Yes |
| Aug 6, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | TX | Explained | Yes |
| Jun 3, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Apr 24, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Feb 17, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Explained | Yes |
| Jan 21, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | TX | Money back | Yes |
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