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Case file

Mortgages

Complaint 18504140 Commerce Bank

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
Kansas 66208
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 6, 2026Complaint received
  2. Jan 6, 2026Sent to Commerce Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Commerce Bank complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 8, 2026MortgagesTrouble during payment processPayment processMOExplainedYes
Apr 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanKSExplainedYes
Jun 16, 2025MortgagesTrouble during payment processPayment processKSExplainedYes
Jun 6, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceMOExplainedYes
Dec 11, 2020MortgagesTrouble during payment processMOExplainedYes
Nov 1, 2019MortgagesTrouble during payment processMOExplainedYes
Jan 31, 2018MortgagesTrouble during payment processMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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