Complaint log
Commerce Bank complaint log
The newest complaints about Commerce Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 28, 2026 | Mortgages | Struggling to pay mortgageForeclosure | In progress |
| Oct 27, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress |
| Oct 24, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 22, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Oct 21, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | In progress |
| Oct 21, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Oct 19, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Oct 16, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | Explained |
| Oct 13, 2026 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | In progress |
| Oct 9, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | Explained |
| Oct 8, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 7, 2026 | Credit cards | Fees or interestProblem with fees | In progress |
| Sep 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Sep 25, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Sep 17, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | In progress |
| Sep 16, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | In progress |
| Sep 15, 2026 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Sep 13, 2026 | Bank accounts | Closing an accountCan't close your account | Explained |
| Sep 7, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Sep 4, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Sep 4, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 4, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 4, 2026 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | Explained |
| Sep 3, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | Explained |
| Sep 2, 2026 | Credit cards | Other features, terms, or problemsProblem with balance transfer | Explained |
| Sep 1, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 25, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 19, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Aug 16, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Aug 6, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 6, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 2, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jul 30, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jul 30, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Jul 29, 2026 | Credit cards | Getting a credit cardCard opened without my consent or knowledge | Explained |
| Jul 28, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 27, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 24, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 23, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jul 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 15, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jul 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jul 8, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Jul 7, 2026 | Money transfers & apps | Problem with customer service | Explained |
| Jul 6, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jul 1, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jun 29, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works