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Case file

Mortgages

Complaint 18650552 Prime Escrow

Explained
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
Texas 79936
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 12, 2026Complaint received
  2. May 14, 2026Sent to Prime Escrow (122 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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