Mortgage company · complaint record
Prime Escrow complaints
Filed under Prime Escrow, LLC
Consumers have filed 1 complaint about Prime Escrow since 2026, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #365 of 595
Since January 2026
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jan 12, 2026
Most complained-about mortgage lenders & servicers
Prime Escrow complaints by month
The busiest month was January 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Prime Escrow answered all time
- Closed with explanation1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Prime Escrow problems
Inside "Trouble during payment process"
- Payment process 1
Prime Escrow compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Prime EscrowMortgages | - | 1 | - |
Compare side by side: Prime Escrow vs Midwest Loan Services · Prime Escrow vs Truhome Solutions · Prime Escrow vs NEXA Mortgage · Prime Escrow vs Hilltop
What people say about Prime Escrow
All experiencesNo experiences with Prime Escrow yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Prime Escrow complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 12, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
Questions about Prime Escrow
How many complaints does Prime Escrow have?
Prime Escrow has 1 complaint on record since January 2026, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Prime Escrow respond to complaints?
Yes. Prime Escrow answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Prime Escrow?
The most common problems are trouble during payment process (1).
Is Prime Escrow legit?
Prime Escrow is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Prime Escrow legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Prime Escrow?
Complain to Prime Escrow in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Prime Escrow complaints come from?
Most come from Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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