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Case file

Auto loans & leases

Complaint 18814478 Upgrade

Explained
Company
Upgrade
Product
Vehicle loan or lease · Lease
Detail
Company explaining amount owed
From
California 949XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 18, 2026Complaint received
  2. Mar 6, 2026Sent to Upgrade (47 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upgrade complaints about repossession

ReceivedAboutIssueStateAnswerOn time
Sep 22, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionTXExplainedYes
Sep 18, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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