Case file
Money transfers & apps
Complaint 18860066 USAA
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 20, 2026Complaint received
- Jan 20, 2026Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 24, 2026 | Money transfers & apps | Other transaction problem | TX | Explained | Yes |
| Oct 11, 2026 | Money transfers & apps | Other transaction problem | TX | Explained | Yes |
| Oct 5, 2026 | Money transfers & apps | Other transaction problem | MS | Money back | Yes |
| Sep 18, 2026 | Money transfers & apps | Other transaction problem | NC | Explained | Yes |
| Sep 2, 2026 | Money transfers & apps | Other transaction problem | NE | Explained | Yes |
| Aug 29, 2026 | Money transfers & apps | Other transaction problem | MD | Explained | Yes |
| Aug 10, 2026 | Money transfers & apps | Other transaction problem | GA | Explained | Yes |
| Jul 14, 2026 | Money transfers & apps | Other transaction problem | KS | Explained | Yes |
| Jul 6, 2026 | Money transfers & apps | Other transaction problem | AP | Money back | Yes |
| Jun 17, 2026 | Crypto | Other transaction problem | KS | Explained | Yes |
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