Case file
Debt collection
Complaint 19185318 USAA
Explained- Product
- Debt collection · Credit card debt
- Detail
- Frequent or repeated calls
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Feb 2, 2026Complaint received
- Feb 2, 2026Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about communication tactics
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 5, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | WA | Explained | Yes |
| Mar 27, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | GA | Fixed | Yes |
| Mar 16, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | OR | Explained | Yes |
| Feb 26, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | MD | Explained | Yes |
| Dec 7, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | FL | Fixed | Yes |
| Oct 16, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | FL | Fixed | Yes |
| Jul 3, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | FL | Explained | Yes |
| May 14, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | TX | Explained | Yes |
| Mar 20, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | WI | Explained | Yes |
| Mar 2, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | CA | Explained | Yes |
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